Terms of service

Last updated: September 19, 2026

Overview

Welcome to Wyrd & Wick. The terms “we,” “us,” and “our” refer to Wyrd & Wick. These Terms of Service (“Terms”) apply to your use of wyrdandwick.com, including its content, shopping features, and purchases (the “Services”). Our store is powered by Shopify.

By using the Services or placing an order, you agree to these Terms. Please read them together with our Privacy Policy, Shipping Policy, and Return and Refund Policy. If you do not agree to these Terms, please do not use the Services.

Nothing in these Terms excludes or limits consumer rights, warranties, remedies, or liabilities that cannot lawfully be excluded or limited. If a provision conflicts with those rights, the applicable law controls.

1. Using the store and your account

To place an order, you must be legally able to enter into a binding agreement and authorized to use the payment method you provide. Please provide accurate, current contact, billing, and shipping information. If you create an account, you are responsible for keeping your login details secure and notifying us if you suspect unauthorized use.

2. Product information

We aim to describe and photograph our products accurately. Colors may appear differently depending on your screen and settings. Product availability and descriptions may change for future purchases. These changes do not reduce your rights concerning an existing order or allow us to substitute a materially different item without your agreement.

Our tarot decks and other spiritual or ritual products are offered for personal exploration and practice. We do not promise particular spiritual, health, financial, or other outcomes. Follow any product instructions and safety information supplied with your purchase.

3. Orders and cancellations

Placing an order is an offer to purchase. An automated order confirmation acknowledges receipt of your order; it does not guarantee that we can fulfill it. We may decline or cancel an order for reasons such as unavailable stock, an obvious pricing error, suspected fraud, or an inability to deliver to the supplied address.

If an issue affects your order, we will contact you using the information you provided. We will not charge a higher price or substitute an item without your agreement. If we cancel an order, we will promptly refund any payment collected for the canceled items and any related shipping charges.

If you need to cancel or change an order, email us as soon as possible at contact@wyrdandwick.com. We will try to help, but changes or cancellations may not be possible after dispatch. This does not affect your rights under our Return and Refund Policy or applicable law.

4. Prices and payment

Unless otherwise stated, prices are shown in U.S. dollars. Applicable taxes and shipping charges are shown at checkout before you pay. Payment is required before dispatch. You must be authorized to use the payment method you select.

Prices and promotions may change for future orders. An obvious error affecting an existing order will be handled as described in Section 3. Any additional terms for a promotion will be provided with that promotion.

5. Shipping and delivery

We currently ship within the United States. We dispatch orders within 3–5 business days after payment is confirmed, excluding weekends and holidays. Processing time is separate from shipping transit time. Shipping rates, available methods, tracking, and delivery support are described in our Shipping Policy.

Carrier delivery estimates begin after dispatch and are not guaranteed arrival dates. If we cannot dispatch within the promised processing time, we will contact you with an updated estimate and the option to accept the delay or cancel for a refund. If your parcel is delayed, missing, damaged, or incorrect, contact us with your order number so we can help.

6. Returns and refunds

Our Return and Refund Policy explains how to request a return. Change-of-mind returns may be requested within 30 days of delivery for unused, unopened items in their original packaging. The buyer pays change-of-mind return postage. Wyrd & Wick handles damaged or incorrect orders and any required return postage.

Please contact us before sending a return. We provide the return instructions and address directly. The unopened-item requirement does not prevent you from reporting damage or an incorrect item. The return window and other voluntary return conditions do not limit any warranty claim or other remedy available under applicable consumer law.

7. Intellectual property

The store’s original branding, text, design, and other content belong to Wyrd & Wick or their respective owners. Product artwork, deck imagery, names, and other third-party materials remain the property of their creators, publishers, or other rights holders. Buying a product does not transfer copyright or other intellectual property rights.

You may browse the store and retain information needed for your personal shopping and order records. You may not reproduce or use protected content commercially without permission from the relevant rights holder, except as permitted by law. These Terms do not restrict lawful fair use or other statutory exceptions.

8. Third-party services and Shopify

Links or features may take you to third-party services, such as payment providers or social media platforms. Their own terms and privacy policies apply to your use of those services. We do not control independent third-party websites. Our use of third-party services does not reduce our responsibilities to you for purchases from Wyrd & Wick.

Wyrd & Wick is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with Wyrd & Wick. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Wyrd & Wick, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Wyrd & Wick.

The preceding paragraph is subject to the consumer-rights protections in these Terms and applicable law.

9. Privacy and feedback

Our Privacy Policy explains how personal information is collected, used, and shared, including Shopify’s role. Shopify also provides its Consumer Privacy Policy.

If you submit a review or other content for publication, you confirm that you have the right to share it and that it is truthful and does not violate another person’s rights. You retain ownership and permit us to display that submission with the store and format it without changing its meaning. This permission does not apply to private order-support correspondence. We may remove unlawful, abusive, misleading, or spam content.

10. Prohibited use

You may not use the Services for unlawful activity, fraud, harassment, impersonation, infringement of others’ rights, sending spam, distributing malicious software, collecting others’ personal information without permission, or interfering with the store’s security or operation. We may restrict access reasonably necessary to address misuse, protect customers, or comply with law. Restricting access does not eliminate your rights concerning an existing order.

11. Warranties and liability

We do not guarantee uninterrupted or error-free access to the website. General editorial and spiritual content is informational and is not individualized professional advice.

We do not disclaim express or implied warranties that apply to the goods we sell, including warranties of merchantability and fitness for a particular purpose where applicable. We do not exclude or limit remedies for breach of those warranties. Nothing in these Terms excludes or limits liability for fraud, willful misconduct, personal injury where liability cannot lawfully be limited, or any other liability that applicable law does not allow us to exclude or limit.

If you have a concern about a product or the Services, please contact us so we can address it. Your statutory rights remain available regardless of any voluntary return policy.

12. Governing law and general terms

These Terms are governed by the laws of West Virginia and applicable U.S. federal law, without depriving you of mandatory consumer protections or court access available under applicable law where you live.

If a provision is found unenforceable, the remaining provisions continue to apply to the extent permitted by law. A failure to enforce a provision on one occasion does not waive our right to enforce it later. These Terms and the policies referenced above govern your use of the store and purchases, together with any specific terms clearly provided with your order. They do not override product descriptions, express warranties, or mandatory consumer rights.

13. Changes and contact

We may update these Terms as the store changes. We will post the revised version and update the date above, and provide additional notice when required by law. Changes apply prospectively and do not retroactively reduce your rights concerning an existing purchase.

For questions about these Terms or your order, contact Wyrd & Wick at contact@wyrdandwick.com. Our website is wyrdandwick.com.