Refund policy

30-day returns

You may request a return within 30 days of delivery. Change-of-mind returns must be unused, unopened, and in their original packaging. Please include your order number or proof of purchase.

How to request a return

Email contact@wyrdandwick.com with your order number and the item you wish to return. We will provide return instructions and the return address. Please contact us before sending anything back.

Return shipping

You are responsible for return postage for a change-of-mind return. If we sent an incorrect item or your order arrived damaged, Wyrd & Wick will handle the issue and any required return postage.

Damaged or incorrect items

Please contact us as soon as you notice an issue, with your order number and, where possible, photos of the item and packaging. The unopened-item requirement does not prevent you from reporting damage or an incorrect item.

Refunds

After receiving and inspecting your return, we will email you about your refund. Approved refunds are issued to the original payment method. Your bank or payment provider may need additional time to post the refund.